Privacy Policy

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.
When you browse our store online, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

Wholesale Customers (if applicable): we may share your basic personal and store information (names, addresses and tax identification number(s)) with financial institutions if required for adding and/or implementing additional features on our website such as, but not limited to: credit card processing, debit card processing, eCheck and ACH services, and financial services from institutions that give payment terms to wholesale customers. These institutions are not given permission to contact you for any purposes of solicitation.

 

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. If you write to us or contact us in any way, shape, or form, other than for the reasons listed above, your correspondence may not be protected by the terms of this Privacy Policy.

 

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at orders@astriafarm.com.

 

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so, or if you violate our Terms of Service, or if you contact us via email, writing, or via telephone regarding a purchase.

 

SECTION 4 – WOOCOMMERCE & WORDPRESS

Our store is hosted on a WordPress & Woocommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you. We store your data on a secure server behind a firewall with updated security and encrypt your connection via SSL.

 

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

Astria Hemp Farm Inc does not make any representations nor claim any responsibility for the privacy practices of third-party service providers. We encourage you to use precaution and be aware that upon leaving our website you are subject to the privacy practices of third parties which may use your information in a manner that is inconsistent with our Privacy Policy. Astria Hemp Farm Inc shall not be liable for any loss or damage incurred by your dealings with third parties.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms & Conditions.

 

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information through our website, the information is encrypted using secure socket layer technology (SSL) or similar technology and stored with an AES-256 or similar encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

SECTION 7 – COOKIES

We use cookies on our site to track website visitors. The types of cookies may change from time to time but by using this site you are ok with all forms of cookies.

 

SECTION 8 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.

 

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

SECTION 10 – CANCELING ORDERS, ISSUING CHARGEBACKS

In the event Astria Hemp Farm, Inc determines that an attempt or request to cancel an order after it is placed or shipped, or to try to coerce any type of specialized treatment or outcome is based on a threat, directly or indirectly, to leave a less than favorable private or public review, such attempt or request will be viewed as attempted fraud and/or extortion and a direct violation of our Terms of Service. Astria Hemp Farm Inc. may, in our sole discretion, prevent you from ordering from any or all websites and retail locations operated by us or our affiliated companies. We also may, in our sole discretion, share your information with affiliated and non-affiliated companies, including retailers and online retailers and distributors as someone associated with a high fraud risk. We may post your information to be seen in a manner that may be accessible to the public. You accept all of these potential outcomes as part of your request to cancel your order, seek a refund, or force an outcome on your order, as defined by Astria Hemp Farm Inc, in our sole discretion, at any given time now or in the future. 

 

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information contact us orders@astriafarm.com.